Frequently Asked Questions

What Shipping Methods Are Available?

Currently we rely on our own shipping service. But soon several more options will be implemented.

How Long Will it Take To Get My Package?

Shipping time estimate depends on your location and the overall seasonal load. Please check the estimate while placing your order or contact us for more questions.

How Do I Track My Order?

You can track your order status by visiting the Track Your Order page and inputting your order details or call us to get more information.

How Do I Place an Order?

To make an order you should:

1. Push the Add to Cart button near or under the product you want to buy.

2. Next, visit your cart, review it and click the Proceed to Checkout button.

3. Here you will need to input your details, choose:

  • Shipping and Payment method
  • read and agree with Terms and Conditions
  • click Place the Order.

You will be redirected to the selected bank or financial organization’s website if that was selected to complete the payment/installment.

Done! Your order is placed. We will contact you for a confirmation and delivery.

How Should I to Contact if I Have Any Queries?

You can contact us by:

  1. Calling our phone number: 0322 300 500
  2. Writing us an email to: [email protected]
  3. Filling in a form on our Contacts Page

We are happy to assist you!

Do I Need an Account to Place an Order?

No, you don’t need an account to place an order. Nevertheless registering an account enables you to save your information on our website for the next time. We do not store your credit/debit card information. All of the transactions are processed on bank’s/financial organization’s website.